Shipping Policy
All orders are processed within 1-2 business days, except during promotional periods or holidays when processing times may be slightly longer.
DOMESTIC ORDERS (CANADA)
Domestic orders are shipped via Canada Post Expedited mail service with a tracking number and delivery confirmation. If you are within the GTA (Toronto), your packages will typically arrive within 2-3 business days by selecting the standard shipping rate.
FREE SHIPPING on orders over $100 CAD
|
SHIPPING METHOD |
DELIVERY TIME |
SHIPPING CHARGES |
|
Standard |
2-7 business days |
$15 CAD |
Note: We operate a no safe drop policy. Packages will not be left unattended at the delivery address. If no one is available to receive the package, Canada Post will leave a notice card with instructions for pickup at the designated postal location.
SHIPPING TO THE USA
All orders to the USA are shipped via United Parcel Service (UPS) with a tracking number and delivery confirmation.
|
SHIPPING METHOD |
DELIVERY TIME |
SHIPPING CHARGES* |
|
Standard |
5-10 business days |
$40 CAD |
*The shipping charges include all import fees and duties.
INTERNATIONAL SHIPPING
International orders are shipped with a tracking number and incur a flat shipping fee ranging from $60 to $85, depending on the destination.
|
SHIPPING METHOD |
EST. DELIVERY TIME |
SHIPPING CHARGES |
|
Standard |
8-15* days |
$60-$85 CAD |
*Days of delivery depends on your location.
Please note that any applicable customs duties, import taxes, or fees are the responsibility of the customer and may be charged upon delivery in accordance with local regulations.
Delivery Delays
*If your order has not arrived within the estimated delivery timeframe provided by the carrier, we recommend allowing an additional 2-3 business days before contacting us, as delays may occasionally occur in transit.
