It depends on your location. All orders are processed within 24-48 business hours from the time of purchase.
In North America, most orders will be delivered within 2-5 business days.
Overseas deliveries can take anywhere from 2-3 weeks.
Orders are shipped via Canada Expeditedwith a tracking number and delivery confirmation. Additional duties and taxes may be added separately in accordance with your state specific requirements. Since we ship from Toronto, Toronto residents typically receive their orders in 2 business days.
Standard Shipping $10 (2-5 business days)
Expedited Shipping $20 (2 business days)
FREE Shipping on orders over $250 before taxes
Yes, we ship to most overseas countries. Shipping costs will apply, and will be added at checkout. International orders shipped overseas will be charged a standard $45 - $60 shipping fee with a tracking number.
Additional duties and taxes may be added separately in accordance with your country’s specific requirements. Please check your local customs website for more information.
RETURN & EXCHANGE
We always aim to make sure our customers love our jewelry, but if you do need to return an order, we’re happy to help. If for some reason you are not fully satisfied with your purchase, it can be returned for exchange only. We do not provide refunds on any merchandise. Any purchases wishing to be exchanged must be done so via the original point of purchase within 14 days of the purchase date. Whether it’d be at www.rebekahprice.ca
All sale items are final sale whether purchased for yourself or received as a gift.
Damaged pieces will be repaired as long as the piece is still under the 1 year manufacturer warranty. If the product requires repair due to negligence or the like, Rebekah Price Inc. has the authority to determine whether or not to repair the piece and will kindly inform the client of the potential repair cost. Rebekah Price Inc. also has the right to deny any unreasonable repairs or exchanges. When returning merchandise for exchange or repair, please be respectful to ship the piece(s) in a secure fashion.
Yes. All items that have been marked down and are displaying a red price tag are FINAL SALE and cannot be returned or exchanged.
Unfortunately, this happens. We do not offer price adjustments for items that have been marked down. We apologize for this inconvenience!
Unfortunately, the sign-up /welcome discount will not work during other online promotions.
We will try to accommodate any custom orders to our designs. Additional charges may apply and all sales involving custom work are final sale.
Email your request to firstname.lastname@example.org or click here.
Yes! We can custom make crystal necklaces, bracelets, earrings and cufflinks to match your wedding colors. Rose gold and antique silver metals are available.
Send your request via email to email@example.com or go to our contact us page here.
You can contact us through our contact page! We will be happy to assist you.